At FAFO Research Group, we take care to ensure every order is packaged securely and prepared for safe transit.

ORDER PROCESSING

Orders are typically processed within 1–2 business days after payment has been successfully received. Orders placed on weekends or holidays will begin processing on the next business day.

SHIPPING & TRACKING

Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow time for the carrier’s tracking system to update after your shipping label is created.

DELIVERY TIMES

Estimated delivery times shown at checkout are provided by the shipping carrier and are not guaranteed by FAFO Research Group. Weather, holidays, carrier delays, and other circumstances outside our control may affect delivery.

PLEASE VERIFY YOUR ADDRESS

Customers are responsible for providing a complete and accurate shipping address. Please review your information carefully before submitting your order. If you notice an error, contact us as soon as possible. Once an order has been transferred to the carrier, we may be unable to change or redirect the shipment.

LOST, DAMAGED OR MISSING PACKAGES

If your order arrives damaged or there is an issue with the contents of your shipment, please contact us promptly with your order number and photos of the package and contents so our team can review the issue.

RESEARCH MATERIALS

All FAFO Research Group products are sold exclusively for legitimate laboratory and research purposes and are not intended for human consumption or use.

QUESTIONS ABOUT YOUR SHIPMENT?

Contact our team at support@faforesearchgroup.com and include your order number so we can assist you as quickly as possible.